FAQs


Order Processing & Shipping

Our business hours are 9am - 6pm Monday - Saturday (excluding public holidays)

 Local orders are sent out with aramex and  arrive within 3-4 business days and will need to be signed for on delivery.

For  International orders, your order will arrive in 6-7 days sent with one of our few couriers

If you need your order urgently, please email us and we will do our best to meet your time frame.

 

Returns and Shipping

We pride ourselves in the products we create and believe in 100% customer satisfaction. If you are not happy with the quality of your order or believe your product has a manufacturing defect or shipping damage, please contact us so we can make it right.

We custom make all our pieces and therefore have a no refund policy. We however will adjust or remake any piece if the item is not as to specification when ordering. If for any reason a refund is necessary we charge a 20% processing fee.

 

Sizing Guide 

We cater for all woman in all their beautiful sizes. The sizes stipulated are only as a reference guide, If you are smaller or bigger than the size range do email us to place an order

x small small medium large x large xx large
SA 4-6 6-8 8-10 12-14 14-16 16-18
UK 6-8 8-10 10-12 14-16 16-18 18-20
US 2-4 4-6 6-8 10-12 12-14 14-16
EUR 32-34 34-36 36-38 40-42 42-44

44-46